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Transport services benchmarking study was published


WP3 Benchmark train small
The objective of the study was to benchmark existing smart passenger transport concepts and service developments in urban nodes and along commuting growth corridors. This study is part of NSB CoRe project plan.

The focus of the study was to find the barriers of entry to markets, best practices and public sector action points. The main method of information collection was interviews of transport service providers. The geographical area of interest was the commuting corridor stretching from Germany to Poland, Lithuania, Latvia, Estonia and Finland. Unfortunately, service providers were reached only in Finland.

The key findings were the following:

- Few actors in the transport service sector are at a viable business stage
- Public sector assistance is needed in

  • Creating enabling legislation
  • Assistance in market entry, for example by financial support, marketing assistance and steering group mentoring
  • Providing adequate infrastructure, such as rail and road capacity and parking spots for shared vehicles
- Subsidization is not viewed necessary for most services in the long run.

The project was contracted by the City of Hämeenlinna. The steering group included Sakari Saarinen and Malla Paajanen from Helsinki-Uusimaa Regional Council; Anne Horila from Growth Corridor Finland; and Ismo Hannula, Markku Rimpelä, Tarja Majuri and Niklas Lähteenmäki from City of Hämeenlinna. The consultant was Sito Oy, and the project group consisted of Pekka Eloranta, Maiju Lintusaari and Nina Frösén, and Jukka Lintusaari from University of Tampere.

Transport services benchmarking study

Benchmark summary

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